A phishing simulation showed that even when people know what to do, there is often no correct decision to make. Organisations respond by managing reactions instead of fixing the conditions that caused the problem.
When one person consistently carries operational recovery, troubleshooting and undocumented infrastructure knowledge, organisations mistake dependency for stability.
Een waarschuwing voor organisaties: in de zomer neemt mentale vermoeidheid toe, waardoor security-risico’s stijgen, ondanks dat systemen operationeel blijven.