We haven’t just outsourced our hardware; we’ve outsourced our technical problem-solving capability. The ultimate sovereignty question: when the system fails, who is allowed to fix it?
Return-to-office mandates are a systemic failure. Treating human infrastructure with the same flawed logic as bad server maintenance is why IT is burning out.
A phishing simulation showed that even when people know what to do, there is often no correct decision to make. Organisations respond by managing reactions instead of fixing the conditions that caused the problem.
When one person consistently carries operational recovery, troubleshooting and undocumented infrastructure knowledge, organisations mistake dependency for stability.
Een waarschuwing voor organisaties: in de zomer neemt mentale vermoeidheid toe, waardoor security-risico’s stijgen, ondanks dat systemen operationeel blijven.