The Odido breach did not end when the systems were patched. It continued wherever abandoned domains, forgotten mailflows, and expired infrastructure were still trusted.
A phishing simulation showed that even when people know what to do, there is often no correct decision to make. Organisations respond by managing reactions instead of fixing the conditions that caused the problem.
When one person consistently carries operational recovery, troubleshooting and undocumented infrastructure knowledge, organisations mistake dependency for stability.